RV Tree Care we, values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we handle your information when you visit our website, https://rvtreecare.com.au/, contact us, or use our services.
By accessing our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with us, we may collect the following types of information:
Personal Information: Your name, phone number, email, and details you share when contacting us via phone, email, or contact forms.
Website Usage Data: Your IP address, browser type, and pages visited. Also, the time spent on our site. We use this to improve user experience.
Service-Related Details: Address (for tree lopping), project details, and payment info where needed.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide our tree services.
Schedule and deliver our services in Coconut Grove and Darwin. This includes tree lopping, arborist consultations, and tree care.
Improve our website and services.
Send service updates, invoices, and other communications relevant to your requests.
Comply with legal obligations or resolve disputes.
3. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your data in the following situations:
With trusted service providers (e.g., payment processors or subcontractors) to help us deliver our services.
When required by law or to protect our rights.
All third parties are required to comply with data protection laws and safeguard your information.
4. Data Security
We use security measures to protect your information from unauthorized access, misuse, or loss. While we strive to protect your data, no method of online transmission is completely secure. We encourage you to take precautions when sharing sensitive information.
5. Your Privacy Rights
You have the right to:
Access and request a copy of the personal information we hold.
Correct or update your information.
Request the deletion of your data (subject to legal requirements).
To exercise these rights, please contact us at info@rvtreecare.com.au or call us at (08) 7008 9008.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve our site. You can disable cookies through your browser settings if you prefer.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
RV Tree Care
Address: 72 Mitchell St, Darwin NT 0800, Australia
Phone: (08) 7008 9008
Email: info@rvtreecare.com.au